Data protection at mobilaTECT

The responsible body within the meaning of the data protection laws, in particular the EU General Data Protection Regulation (GDPR), is

bio-chem CLEANTEC GmbH
Am Ölbach 44
33334 Gütersloh
Tel.: +49 (0) 5241 9443-0

1. Privacy policy

Data protection is taken very seriously.

We respect and observe the right to informational self-determination and the protection of personal data.

Our data protection practice complies with the strict provisions of the Federal Data Protection Act (BDSG) and Article 13 of the General Data Protection Regulation (GDPR) and the German Telemedia Act (TMG).

Insofar as we obtain the consent of the Data Subject for the processing of personal data, Art. 6 (1) lit. a EU General Data Protection Regulation (GDPR) serves as the legal basis. When processing personal data necessary for the performance of a contract to which the Data Subject is a party, Art. 6 (1) lit. b GDPR serves as the legal basis. This also applies to processing operations which are necessary for the performance of pre-contractual measures. If the processing is necessary to safeguard a legitimate interest of our company or of a third party and if the interests, fundamental rights and freedoms of the Data Subject do not outweigh the former interest, Art. 6 (1) lit. f GDPR serves as the legal basis for the processing.

The personal data of the Data Subject will be deleted or blocked as soon as the purpose of the storage no longer applies. Furthermore, data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other regulations to which the Controller is subject. The data shall also be blocked or deleted when a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data in order to conclude or fulfil a contract.

The data are stored on protected servers in Germany.

2. Definitions


Personal data are individual details about personal or factual circumstances of an identified or identifiable natural person (Data Subject) (Sec. 3 (1) BDSG).


The collection of data is the obtaining of data about the Data Subject.


The processing of data is the storage, modification, transmission, blocking and deletion of personal data.


The use of data is any use of personal data, as long as it does not involve processing.


Responsible body is any person or body that collects, processes or uses personal data for itself or has it collected, processed or used by others on its behalf (Sec. 3 (7) BDSG).

3. Responsible body

The responsible body for the collection, processing and use of your personal data is bio-chem CLEANTEC, Am Ölbach 44, 33334 Gütersloh, Germany.

For contact details please refer to the legal notice.

If you do not agree to the collection, processing or use of your data by bio-chem CLEANTEC in accordance with these data protection guidelines, please notify us of your objection by email, fax, letter or telephone.

4. What data do we store and why?

4.1. Accessing the page

If you call up the web pages under the domain, we store the following protocol files (so-called log files) as standard for technical reasons:

  • IP address of the accessing computer
  • Browser type and browser settings
  • Your operating system
  • Date and duration of the visit
  • The website from which you access
  • The individual web pages called up

The data are also stored in the log files of our system. These data are not stored together with other personal data of the user. The legal basis for the temporary storage of data and log files is Art. 6 (1) lit. f GDPR. The storage in log files is done to ensure the functionality of the website. In addition, the data are used to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not occur in this context. These purposes also constitute our legitimate interest in data processing in accordance with Art. 6 (1) lit. f GDPR.

The data will be deleted as soon as they are no longer necessary for the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session is ended. In the case of storage of the data in log files, this is the case after seven days at the latest. Storage beyond this period is possible. The collection of the data for the provision of the website and the storage of the data in log files is mandatory for the operation of the website. There is therefore no possibility of objection on the part of the user.

4.2. Registration

Prior registration is required to access safety data sheets. The registration also serves as access control, since is directed exclusively at commercial customers and dealers.

The following data will be collected, processed and used by us when you register:

  • Email address
  • The password you have chosen
  • First name
  • Last name
  • Company
  • Street
  • House number
  • Postcode
  • Place
  • Country
  • Phone no.
  • Fax no.
  • Mobile phone no.

Your indication of telephone, fax or mobile phone numbers is voluntary.

Your email address is also your username.

Upon entry, we check the data for completeness and correctness of your address and your value added tax identification number.

The login data are also stored, i.e. the combination of your email address and the password you have chosen.

Furthermore, we store any messages from you concerning your order to us.

4.3 What do we need the data for?

For security reasons, the log files are stored for a maximum of 1 week to protect the data processing system.

We need the data collected during registration for access control on and if you wish to take advantage of additional services.

Telephone, fax and email numbers are also used for quick contact in case of inquiries and information.

We also use your address data to send you information on products from bio-chem CLEANTEC.

Furthermore, we use your email address to send our newsletter if you have expressly ordered it. You can unsubscribe at any time (see 8. below).

Furthermore, we will use your data if we are legally obliged to do so, for example due to official and court orders and to secure our rights and for our legal defence.

The creation of the customer account is voluntary and is based on your consent as defined in Art. 6 (1) lit. a GDPR. In your customer account you can view and change the data stored about you at any time.

5. To whom will your personal data be disclosed?

Your personal data will not be disclosed to third parties unless you have given us your prior consent. Excluded from this is the disclosure to service partners, such as parcel service providers or forwarding agents, as far as the disclosure is necessary for order processing or delivery of the goods.

The logistics service providers receive the data required for delivery for use on their own responsibility. We restrict ourselves to the transmission of the data necessary for delivery in accordance with the data protection principle of data economy.

These external service providers are carefully selected by bio-chem CLEANTEC.

In addition, other service providers for bio-chem CLEANTEC are also involved in the initiation and processing of contracts, such as IT service providers or the hosting service provider for the website

These companies work for bio-chem CLEANTEC within the framework of so-called commissioned data processing and may only use the personal data in accordance with our instructions.

By contract, bio-chem CLEANTEC has committed these service providers to the German data protection level and monitors them.

In all these cases the transmission is carried out in accordance with the provisions of the Federal Data Protection Act; the scope of the transmitted data is limited to the necessary minimum.

6. Data security

For the protection of your personal data a maximum of data security is a matter of course for us.

The data we collect, process and use are secured by technical and organisational measures against unauthorised access by third parties.

Communication is carried out via SSL encryption.

7. Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses so-called cookies, text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server

in the USA and stored there. However, in the event that IP anonymisation is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other states which are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the internet. The IP address transmitted by your browser within the scope of Google Analytics is not combined with other data from Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. If you wish to prevent the collection of data by Google Analytics, you can object to this by clicking on the opt-out link and deactivate the data collection. This deactivation is stored in the cookies. Please note that this setting will be lost if you delete the cookie. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of such data by Google by downloading and installing the available browser plugin.

Browser add-on for deactivating Google-Analytics

8. Social Media plugins

In compliance with Art. 6 (1) lit. f GDPR, we use social plugins from the social networks Facebook, Xing, YouTube and Instagram to increase awareness of our company. The underlying advertising purpose is to be regarded as a legitimate interest within the meaning of the GDPR. The responsibility for data protection compliant operation is to be guaranteed by their respective providers. The integration of these plugins by us takes place by means of the so-called two-click method in order to protect visitors to our website in the best possible way.

If you do not wish Facebook, Xing, YouTube or Instagram to assign the data collected via our website directly to your profile in the respective service, you must log out of the respective service before activating the plugins.

9. Newsletter

If you order our newsletter or other information material, we store the personal data you enter on the registration form and your email address. Data entry is voluntary. The entry of your email address is necessary in any case in order to carry out the double-opt-in procedure, as the newsletter will only be sent to the email address you have entered after you have clicked on the activation link sent to you.

If you no longer wish to receive the newsletter, simply click on the unsubscribe link at the end of each newsletter. The unsubscribe link can be found on every newsletter.

The legal basis for the processing of the data after registration for the newsletter by the user is Art. 6 (1) lit. a GDPR, if the user has given their consent. The legal basis for sending the newsletter as a result of the sale of goods or services is Sec. 7 (3) UWG [Act Against Unfair Competition]. The collection of the user's email address is used to send the newsletter. The collection of other personal data during the registration process serves to prevent misuse of the services or the email address used.

The data will be deleted as soon as they are no longer necessary for the purpose for which they were collected. Accordingly, the user's email address and first and last name are stored for as long as the subscription to the newsletter is active. The newsletter systems Klick Tipp and Mailchimp are used. The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose, there is a corresponding link in every newsletter. This also allows the user to revoke their consent to the storage of personal data collected during the registration process.

Alternatively, you can send us an email or you can call us or send us a fax or write us a letter.

For contact details please refer to the legal notice.

10. Information, correction, blocking and deletion of personal data

Within the framework of the Federal Data Protection Act, you have a right to free information about your stored data as well as a right to correction, blocking and deletion of your stored data. If a deletion is opposed by legal, contractual or commercial or tax retention periods or other legally established reasons, your data will only be blocked instead of deleted.

You can request information about the data stored by bio-chem CLEANTEC at any time.

We kindly ask you to contact us by email, telephone or fax or by letter. The contact details can be found in the legal notice.

You are welcome to address any questions, comments and requests regarding this data protection policy to our Data Protection Officer.

11. Right to object

You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you which is carried out pursuant to Art. 6 (1) lit. e or f GDPR, including profiling based on these provisions.

12. Right to withdraw the declaration of consent under data protection law

You have the right to revoke your consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing that has taken place on the basis of the consent until the revocation.

13. Consent

If your consent is required for data collection, data processing and data use, we will always ask you for your consent in advance and record it.

You can revoke your consent to the collection, storage and use of your personal data at any time for the future.

For this purpose, the same contact details as under point 9 apply.

15. Video surveillance

The Data Subject shall have the right to obtain confirmation from the Controller as to whether personal data relating to them are being processed; if this is the case, the

Data Subject shall have the right to be informed of such personal data and of the information specified in Art. 15 GDPR.

The Data Subject shall have the right to obtain from the Controller, without delay, the rectification of inaccurate personal data concerning him/her and, where appropriate, the updating of incomplete personal data (Art. 16 GDPR).

The Data Subject shall have the right to obtain from the Controller the immediate deletion of personal data relating to them, if one of the reasons specified in Art. 17 GDPR applies, e.g. if the data are no longer needed for the purposes for which they were collected (right to erasure).

The Data Subject shall have the right to obtain from the Controller the restriction of the processing if one of the conditions listed in Art. 18 GDPR is met, for example if the Data Subject has lodged an objection to the processing, for the duration of the examination by the Controller.

The Data Subject shall have the right to object at any time, on grounds relating to their particular situation, to the processing of personal data concerning them. The Controller shall stop processing the personal data unless he can demonstrate compelling legitimate reasons for processing which outweigh the interests, rights and freedoms of the Data Subject, or if the purpose of the processing is to assert, exercise or defend legal claims (Art. 21 GDPR).

Without prejudice to any other administrative or judicial remedy, every Data Subject has the right to complain to a supervisory authority if the Data Subject considers that the processing of personal data relating to them is contrary to the GDPR (Art. 77 GDPR). The Data Subject may exercise this right before a supervisory authority in the Member State in which they are resident, in which they work or in which the alleged breach occurs.